Refund and Returns Policy – Orchid Indian Fashions

Return Period: You can return items within 7 days of delivery.
Return Shipping Charges: As a valued customer, you are responsible for the return shipping charges.
Non-Returnable Items: Accessories, bags, blouses, footwear, sarees with stitched blouses, customized, and personalized products.
Return Terms: We only ask that you don’t use the product and preserve its original condition, tags and packaging. You are welcome to try on a product but please take adequate measures to preserve its condition.
Non-Refundable Charges: Petticoat charges are non-refundable.
Return Conditions: Returns are only accepted for items that are damaged, defective, or significantly different from the online description.
Approval: All returns are subject to approval.

Contact Us: Reach out to us on WhatsApp at +1 780-257-5453 or email us at info@orchidindianfashions.com.
Reverse Shipment: Customers are responsible for shipping the product back to us with tracking details provided to info@orchidindianfashions.com. Return shipping and customs charges are non-refundable.

Customer Responsibility: You are responsible for the return shipping charges and selecting the courier services.

Notification: Notify us with the tracking number over email once the product is shipped.
Refund terms : There are NO REFUNDS in any mode of payment due to the nature of our business. Please also note that we only offer size exchanges.
Processing Time: Once the product is received and passes Quality Check, the exchange will be initiated within 48 hours.
Timeline: It takes 10-15 working days for the product to reach our warehouse after being dropped at our courier partner’s office. The refund will be processed post-Quality Check.

Returns: You can place return request within 7 days of delivery.
Cancellations: Order cancellations are accepted within 24 hours of placing the order.

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